About Us

Fergusson Home & Retirement Village is a small, independent facility situated in beautiful gardens close to the heart of Rotorua. Originally built and operated by Presbyterian Support Services in the 1960s, it has since been renovated and modernised: bedrooms enlarged and ensuites added.

It is privately-owned and operated by ‘Fergusson House Restcare Ltd’: a small group of individuals who are hands-on in all aspects of the business.

Louise Davey is our Facility Manager. She is supported by two experienced Registered Nurses with the day-to-day clinical operations. Both Registered Nurses have a good understanding of the nursing needs that are specific to aged care and the management skills relating to the day-to-day operations of an aged-care facility.

Our Philosophy

We, as owners, are committed to achieving the best standard of care and service for our residents within a warm and caring environment. 

We strongly believe that everyone is unique: with different life experiences, values and relationships. So we ensure that cultural, spiritual and emotional differences are acknowledged and respected.

We also believe that aged care should be a welcoming community that feels like home. So it is important to us that our staff regularly consult with residents and families/whanau to ensure we are providing high-quality, personalised care that is centred around our residents’ likes and dislikes. 

We are also a member of the Retirement Villages Association (RVA) and our retirement village has a statutory supervisor. It means that we undergo audits to ensure we meet all the requirements of the Retirement Villages’ Code of Practice.

For further helpful information about retirement villages, please visit the Retirement Villages Association website: www.retirementvillages.org.nz